Overview:
Throughout communities in Illinois and Wisconsin, 15 hospitals, numerous community-based health centers and clinics, our 15,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.
Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.
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Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.
HSHS and affiliates is an Equal Opportunity Employer (EOE).
Summary:
The Customer Service Representative (CSR) is responsible for providing service and support to applicable parties, documenting contact and issue resolution within Customer Service applications, answering questions based on available knowledge and experience, and researching inquiries and issues. The CSR is responsible for monitoring assigned work to ensure established service levels are achieved.
Qualifications:
Education
High School Diploma or equivalent is required.
Associates degree in Business or related field is preferred.
Experience
3 years of experience in accounts payable, purchasing, or finance related field is preferred.
Certifications, Licenses and Registrations
N/A
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