Call Center Specialist


 

Monkey Wrench Plumbing, Heating & Air in Los Angeles, CA is looking to hire a remote part-time Call Center Specialist. We are headquartered in CA but are hiring remotely in CA and AZ. Are you a tech-savvy self-starter? Can you provide great customer service over the phone? Would you like an opportunity to work remotely? If so, keep reading!

This position comes with a competitive hourly wage of $19 - $23/hour, based on experience, plus incentives! We also offer great benefits including 401k, paid sick time, paid holidays, paid vacation, and health insurance which includes vision, dental, & life insurance of which we cover the monthly premium of. All of our new employees enjoy paid training. We also have fun company events and a positive, flexible work environment. If this sounds like the right customer service opportunity for you, apply today!


ABOUT MONKEY WRENCH PLUMBING, HEATING & AIR

At Monkey Wrench Plumbing, Heating & Air, we're proud of our reputation as the number one plumbing company. Our team handles residential plumbing from routine to complex repairs. Over the years, we've worked hard to get to where we are, and we are still committed to providing a variety of exceptional plumbing services to the greater Los Angeles area.

We would not be as successful as we are if it wasn't for our professional and talented team. We believe that in order to create a successful business, we need to ensure that our team is thriving. Along with a generous benefits package, we also offer excellent perks such as providing the opportunity to attend training and events, team support with management that cares, and career opportunities with a company that promotes from within. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Monkey Wrench Plumbing.


A DAY IN THE LIFE OF A CALL CENTER SPECIALIST

As a Call Center Specialist, you start each day ready to use your fantastic interpersonal and communication skills to help book appointments and keep our plumbers busy. Most of your time is spent on the phone. You make and take phone calls to schedule service appointments and answer customer questions. With every phone call you make, use your active listening skills and lend an empathetic ear. From start to finish, you are sure to provide excellent customer service.


QUALIFICATIONS

  • 2+ years of call center experience
  • Comfortable sitting for long periods of time

Call center experience in the plumbing/electrical/HVAC industry is a plus! Are you a customer service rockstar? Do you have a passion for helping people and meeting their needs? Do you have a positive attitude? Are you articulate and confident with great communication skills? If so, you may be perfect for this position!


WORK SCHEDULE

This part-time position works Monday & Tuesday from 4pm-8pm, and Saturday & Sunday from 12pm-4pm.


ARE YOU READY TO JOIN OUR TEAM?

If customer service is important to you, you may be the person we're looking for! Fill out our initial 3-minute, mobile-friendly application today! We look forward to meeting you!


Location: 91754

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